FCDforweb
May 14-15, 2024 | Courthouse Hotel, London

Who is the future retail consumer?

There’s no denying the need to adapt to evolving consumer interactions, behaviours and demands. But how do you captivate the future retail consumer in this era of omnipresence?

From delving into demographic subsets of the future consumer and exploring the tech that can reach them, we’ll dive into ways of engaging future audiences through experiences, agility, disruptive approaches and more.

The free-to-attend Future Consumer Debate will provide powerful content, interactive discussion and relaxed networking with fellow retail leaders. Join us and over 100 leading retailers to debate critical challenges and shape strategies to connect with the consumer of tomorrow.

Connect

Join your peers from across retail for a unique chance to network, share experiences, and learn

Debate

Challenge traditional ways of thinking. Hear opposing views and debate how the industry should react to changing consumer needs

Inspire

Make up your mind and perfect your own action plan to connect with the consumers of tomorrow

Brands attending include:

What to expect this year

What will be the focus of this years event? We’ll be confirming speakers and the full agenda soon, but here are the main themes and focuses you’ll benefit from by attending:

  • Challenger insights: learn from the disrupters, the game-changers, on what these brands and retailers are doing differently, and how they are breaking the mould. Take away insights to capture the attention of a future consumer

  • Tech of the future: what‘s relevant? Dive into the tech and data that will allow retailers to operate differently

  • The next shiny thing? Hear leaders debate live on stage whether retailers should adjust their focus on specific demographics, or stick to what they know

  • Interactive think tanks: deep dive into the future demographic most relevant to your business. Choose from Gen Alpha, the Mid-Lifer, or the Eco-Conscious consumer

  • Shaping a vision: understand the experiences and storytelling that will ensure you build powerful connections with the future consumer

“The last few years have brought about huge change in all our lives – we’re living, working and shopping in different ways. Do retailers truly know who their customers are now? And do they know what they want not just now, but in the next few years? With competition rife for their custom, the retailers that do not keep up with the fast-evolving needs of the consumer will struggle to survive.”
Gemma Goldfingle
Editor, Retail Gazette

In partnership with